From the 1st of September 2014, technical support for Trainz Simulator 2009, Trainz Simulator 2010, and all derivative versions will come to an end. Any current tickets lodge to the helpdesk will still be answered, but new tickets will not be allowed for submission.
Also from the 1st of September 2014, free access to the Download Station for Trainz Simulator 2009, Trainz Simulator 2010 and all derivative versions will come to an end. From this date, you'll find that the restriction on which Trainz-build versions can upload will updated to versions 3.5 and higher.
Please see the Trainz Life Cycle Policy document for further information.