Newsletter Issues with Thunderbird

By Shaine Bennett, March 12 2015

It’s recently come to our attention that some Trainz fans with the latest Thunderbird email client are experiencing issues viewing images with our newsletters.

The issue is arising because awhile back, we moved our images from an http server (unsecured), to an https server (secured). As the information passes through Thunderbird, the security certificate gets matched against an internal database – and what’s happening is Thunderbird doesn’t recognise the security ticket provider, and therefor refuses to load the images.

We’ve gotten in touch with the team behind Thunderbird and asked them update their database. Hopefully this issue is resolved soon.